Active Listening

 SCHOOL OF ARTS  Critical Thinking  Monday - Organisation   Tuesday - Presentation & Communication


Hearing is one thing. Actually listening another, it is a skill and it is a choice.  A decision to listen to and to understand the speaker.  


It means not taking 'sides' or giving opinions. Active listening involves patience - pauses and silence are to be expected and accepted. Not met with a bunch of comments or questions every time there is a gap. This gives the speaker a reflective time in which they can explore their thoughts and feelings.


Active listening involves showing verbal and non-verbal signs of listening like nodding or smiling. Generally speakers want listeners to demonstrate ‘active listening by responding appropriately to what they are saying. Appropriate responses to listening can be both verbal and non-verbal:



Beyond Prejudice - 21 tips to overcoming barriers to Listening


.Active listening exercises     Barriers     Funderstanding  


Electronic Resource Centre for Human Rights Education


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